We are Accept Care Ltd, a company incorporated in Northern Ireland . Our company number is NI47633 and our registered address is
ASM ltd 28 Rosemary Street Belfast. BT1 1QD our address for correspondence is Accept Care ltd The Upper Floor The Old Fire Station Delves Terrace Consett DH8 7LF
(Accept Care Ltd). We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.
What information does Accept Care Ltd hold and how will we use it?
Information you give Accept Care Ltd: You may give us information about you by completing enquiry forms on the website or by requesting via the website such as application forms etc. The information you give us may include your name, email address, address/location and phone number [if there are any other types of personal data that Accept Care Ltd collects via the website, add them to this list. This does not include all personal data processed by Accept Care Ltd but only personal data it collects through its website.
We will retain this information while we are corresponding with you or providing services to you or to a Service User you represent. We will not retain this information via the website.
Information Accept Care Ltd collects about you: Accept Care Ltd may collect the following information from you when you visit the website:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline
We will not retain this information on the website.
Information we receive from other sources: This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address and phone number. We will only retain this for the purposes of communicating with you. No information is retained or published on the website.
Use made of the Information.
Accept Care Ltd may use the information we receive and/or collect about you to:
Fulfil our obligations under any contract we have entered into with you or with a Service User you represent, and to provide you or the relevant Service User with information or services you or the Service User has requested
Send you newsletters and marketing information if you have consented to us doing so
Notify you of products and services we feel may interest you, or permit third parties to do so if you have provided the appropriate consent
Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website
Accept Care Ltd processes personal information for certain legitimate business purposes, which include some or all the following:
Where the processing enables Accept Care Ltd to enhance, modify, personalise or otherwise improve the website, its services or communications
To identify and prevent fraud
To enhance the security of Accept Care Ltd's network and information systems
To better understand how people interact with Accept Care Ltd's websites
To administer the website and carry out data analysis, troubleshooting and testing; and
To determine the effectiveness of promotional campaigns and advertising
Where we are processing personal data we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following web page www.acceptcare.org.uk. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the "Unsubscribe" option in any email we send to you and providing the details requested or by contacting us via the following web page www.acceptcare.org.uk and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy)without your prior consent, unless required to do so by law.
Third Party Sites
How Safe is your Information?
Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.
We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.
Disclosure of your Information
Search engine providers that assist us in the improvement and optimisation of the website
Please note we may need to disclose your personal information where we:
Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller
Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction
Where we Store your Personal Data [if Accept Care Ltd does not transfer personal data outside the EEA, this policy entry can be deleted].
Your Rights in Respect of your Data
If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us via the following webpage [www.acceptcare.org.uk].
If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via the following webpage [www.acceptcare.org.uk]. We shall process your request to access your information within one month of receipt, or we'll let you know within that timeframe if we need more information from you. We will process your request free of charge.
To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via the following web page www.acceptcare.org.uk.
If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.
COOKIES WEBSITE STATEMENT
Cookies are small text files which a website may put on your computer or mobile device when you first visit a Site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.